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 Employment Opportunities in Cambridge


POSTING DATE: January 10, 2019
Resumes and letters of interest requested by 1/31/19. Position will remain open until filled.

Cambridge residents are especially encouraged to apply.

Department: Human Service Programs
Job Title: Program Coordinator/Case Manager, Carey Permanent Supported Housing Program for Homeless Men, Multi Service Center
Job Code: K020-702
Civil Service Position: Non Civil Service position
Union Affiliation: None
Hours Per Week: 37.5 hrs/wk. Some evening and weekend work may be required. Grant Funded Position.


The Carey Permanent Supported Housing Program provides 22 rooms at the Cambridge Family YMCA and case management services for homeless men. The Program Coordinator/Case Manager is responsible for providing ongoing case management to program participants to ensure they can successfully maintain their housing.  This position will work in a collegial manner with the Carey Team, which consists of the Program Coordinator/Case Manager, the part-time Carey Resident Advisor, staff from our support services partner agency CASPAR/Bay Cove, and the Multi-Service Center Director. Specifically, this position will:

  • Recruit prospective new program participants, working closely with the Cambridge Coordinated Access Network (C-CAN).
  • Work with each program participant to develop and implement an Individual Service Plan (ISP) and modify the plan as needed.
  • Coordinate with additional service providers to ensure participants have all the supports in place to maintain their housing, including health and employment services.
  • Meet with participants regularly, usually once a week, to track their progress. Most meetings will take place at the Multi-Service Center but some will take place at the YMCA.
  • Communicate regularly and serve as a liaison between the participants and the appropriate staff of the Cambridge YMCA.
  • Report regularly to the Multi-Service Center (MSC) Director and participate in meetings with other MSC and Department of Human Service Programs staff and attend monthly Cambridge Continuum of Care meetings.
  • Maintain current written case records for all assigned participants, including records in the electronic Cambridge Homeless Management Information System (HMI)
  • Provide statistics, reports and other information as required by the program funder.
  • Attend appropriate trainings to upgrade skills.
  • Attend special events and other homeless-related meetings as needed.
  • Perform other duties as assigned


  • Minimum of five years of case management experience, preferably with homeless adults
  • Ability to relate to homeless persons, staff and the general public in a positive manner
  • Knowledge of mainstream and specialized resources for homeless individuals
  • Ability to communicate clearly verbally and in writing
  • Working knowledge of computer programs, such as MS Word and Excel strongly preferred
  • HMIS experience strongly desirable.

PHYSICAL DEMANDS:       Must be able to move between the primary office and the residence for Carey program participants, and to use office equipment listed above; must be able to perform inspections of participants' rooms.

WORK ENVIRONMENT:    Most work is performed in an office environment with fluorescent lighting; work also involves visits to multi-story Single-Room Occupancy facility where clients reside.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

RATE: $46,683-$60,826 + excellent benefits


Internal applicants submit a job bidding form and 2 copies of both your resume and letter of interest; external applicants submit both your resume and letter of interest via email to: or to Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312.  Resumes and letters of interest requested by 1/31/19.  Position will remain open until filled.

The City of Cambridge is an affirmative action/equal opportunity employer. Women, minorities, veterans, members of the LGBTQ+ community, and persons with disabilities are encouraged to apply.


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