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 Employment Opportunities in Cambridge


POSTING DATE: July 12, 2019

Cambridge residents are especially encouraged to apply.

Department: Human Service Programs
Job Title: Family Support Outreach Worker (3 part-time positions), Center for Families
Job Code: K040
Civil Service Position: Non Civil Service position
Union Affiliation: None
Hours Per Week: 10-15 hours per week. Flexible schedule with some evenings and weekend hours. Must be available at least 1-2 mornings per week. Must have the ability to attend biweekly staff meetings on Friday mornings


The Center for Families is a City-wide family support program serving families with children prenatal to eight years old. The Center provides parenting education workshops and series, support groups, early literacy playgroups, gross-motor playgroups, home visits, information and referral services, community building events, parent/child activities, one-on-one supports, and concrete support in times of need. All Center activities and services are welcoming and respectful of participants' cultural, family structures, and socio-economic backgrounds. The Center for Families values diverse, flexible, creative teamwork-oriented staff members who are committed to serving all families, especially those traditionally under-served.

Family Support Outreach Workers work with Center for Families staff to develop and implement playgroup programming. Playgroups meet in approved locations that may or may not be set up as classrooms. Playgroups include a variety of developmentally appropriate activities for different age young children and help parents and caregivers learn about how to effectively support children's growth and learning. Part time staff work with full time staff to prepare for parent education programming and community events in order to connect with families and facilitate parent/child activities. Family Support Outreach Workers also work to outreach to and engage with families and connect them to programming and resources in the community. Part-time Family Support Outreach Workers report to a designated full-time staff member.

Responsibilities include, but are not limited to:

  • Full participation in the Department of Human Service Programs' mission to eliminate racism within our department
  • Outreach to all Cambridge families with young children with a specific focus on those that are harder to reach
  • Facilitating weekly playgroups (gross motor, sensory, literacy, art, and music activities; circle time, and snack) for parents/caregivers with children 15 months -5 years old
  • Work collaboratively with staff from other agencies that are serving families with young children
  • Prepare and facilitate community events with full time staff
  • Provide opportunities for parents to build social connections and create community.
  • Become familiar with available community resources
  • Provide information and direct support to families
  • Refer families to early learning services and events that benefit the literacy development of their children
  • Complete all required paperwork
  • Attend biweekly meetings
  • Attend staff trainings as required
  • Attend monthly supervision meetings
  • Call families when needed to ensure continued success of programming
  • Communicate with team if you feel a family may be in need of additional support or services
  • Complete attendance data reports and other evaluation tools as required



  • Experience in early childhood
  • Good communication skills
  • Understanding on how culture influences parenting
  • Comfortable speaking and interacting with families both individually and in groups
  • Energetic, friendly, outgoing personality
  • Ability to relate well with diverse groups and individuals.



The noise level in work environment is moderately to very loud. The work environment includes offices, classrooms, youth centers, housing development community rooms, neighborhood houses activity rooms, outdoor playgrounds, parks, families' home and occasional field trips.


The employee is frequently required to sit, talk, walk, stand, see and hear. The employee is occasionally required to run, during play or responding to an emergency. Employees are frequently required to engage with children on the floor at their eye level. Employees are frequently required to use their hands and arms to handle and manipulate objects as well as reach. Employees must occasionally lift and/or move a child. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RATE: $16.46 per hour (rate effective 3/1/20)


Internal applicants submit a job bidding form and 2 copies of both your resume and letter of interest; external applicants submit both your resume and letter of interest via email to: or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312. Position will remain open until filled. Applicants may also apply directly through by applying for Job Code ID 3136774 or go to

The City of Cambridge is an affirmative action/equal opportunity employer. Women, minorities, veterans, members of the LGBTQ+ community, and persons with disabilities are encouraged to apply.


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