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 Employment Opportunities in Cambridge

NOTICE OF POSTING

POSTING DATE: March 24, 2021
RESUME AND LETTER OF INTEREST REQUESTED BY: 04/27/21 POSITION WILL REMAIN OPEN UNTIL FILLED

Cambridge residents are especially encouraged to apply.

Department: License Commission
Job Title: Licensing Investigator
Job Code: A505
Civil Service Position: Non Civil Service position
Union Affiliation: None
Hours Per Week: 37.50 hours/week, flexible schedule which includes evening and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As part of the investigating team of the License Commission, will be responsible for conducting all types of investigations as to any person or business that is licensed or permitted or is seeking a license or permit from the License Commission or which may be operating against the laws or rules and regulations enforced by the License Commission. Duties include investigating complaints, performing random inspections, and enforcing the Rules and Regulations of the License Commission, the Noise Control Ordinance, and any other Cambridge Ordinance enforced by the License Commission.

Core responsibilities of this position include, but are not limited to, the following:

  • Interacts daily with the public and other City employees and departments.
  • Ensures compliance with the Noise Control Ordinance and other Cambridge Ordinances and state law enforced by the License Commission.
  • Conducts investigations as to any type of noise complaint, including those relating to leaf blowers, HVAC  units, and other measured and non-measured noise disturbances.
  • Conducts investigations as to any type of complaint or matter for which the License Commission controls/regulates.
  • Conducts investigations of any potential licensee or applicant.
  • Renews and issues permits to all Commercial Leaf Blowers pursuant to the Noise Control Ordinance.
  • Processes, coordinates with other departments and tracks any Special Noise Variance applications/grants.
  • Coordinates with other City departments as to multiple matters, issues, and permits.
  • Investigates, fines (when applicable), and testifies on any complaint investigated.
  • Educates the public, applicants, and licensees as to all Rules and Regulations of the Board, and all City Ordinances enforced by the License Commission.  May include conducting trainings.
  • Monitors activity throughout the City; patrols the City for noise disturbances and conducts random inspections of businesses, licensees, and any machinery permitted for the business/licensee by the License Commission.
  • Assists any person with questions as to the License Commission's procedures including but not limited to application procedure.
  • Responsible for answering all calls, emails, and complaints assigned by the Chair of License Commission and its designees.
  • Files, processes fees, tracks fees and fines.
  • Enters data, retrieves data, creates/run reports from data in various databases, including but not limited to Remedy, CRS and Energov.
  • Records and maintains accurate records of all applications, permits, fines and payments.
  • Assists the License Commission staff with any task that is necessary for the Department and Board of License Commissioners to carry out its business.
  • Drafts investigative reports, decisions, and notices regarding any related assignment provided by the Chair or its designees.
  • Performs all other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM REQUIREMENTS:

  • Excellent interpersonal skills, able to mediate and diffuse situations, and to effectively and professionally communicate orally and in writing.
  • Possess standard investigative skills and knowledge of general office procedures.
  • Ability to work individually or collaboratively with limited direct supervision and in an effective, timely, and professional manner.
  • Must be highly motivated, reliable, and possess a positive, enthusiastic, professional attitude and outlook.
  • Must have experience working in both an office environment and outdoors.
  • Must be able to be trained to use equipment necessary to perform duties.
  • Ability to research and comprehend various codes, laws, and regulations.
  • Quick learner, excellent organizational skills, diligent follow-up, record-keeping, and attention to detail.
  • Must be able to use and be comfortable with using word processors, tablets, and other electronic devices.
  • Must have knowledge of Microsoft Office, Windows.
  • Must be computer literate as all work is done online including use of web based permitting systems.
  • Must have access to personal vehicle.
  • Experience with operating noise measuring devices and mediating conflicts preferred.
  • The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities,  cultures, backgrounds, and ideologies.

SUPERVISION RECEIVED:  Reports to the Chair of the License Commission, or designee.

PHYSICAL DEMANDS:  This is a highly physical demanding position.  Inspects equipment and takes noise readings on rooftops, climbs ladders and at times climbs within structures, therefore, employee cannot be afraid of heights.  Must be able to lift a minimum of 50 pounds. Must be physically adept to perform investigations which will include walking and bike riding long distances or long periods of time, driving, bending, squatting, reaching, and stretching. Ability to operate various equipment, including sound level meter, leaf blowers, office equipment, paper and electronic filing systems, cell phone and other electronic devices.

WORK ENVIRONMENT: This position works in both an indoor and outdoor work setting. Standard office environment with fluorescent lighting, carpeted floors, and air-conditioning.  The noise level inside the office is moderately loud, which can elevate with phone calls and walk-in members of the public. Busy office work environment characterized by multiple work demands. Non-standard outdoor work environment.  The noise level outside the office is loud and can elevate to extremely loud.  Requires traveling through construction sites and congested city roadways under all weather conditions. 

RATE: $48,506 - $65,345 + excellent benefits

APPLICATION PROCEDURE:

Internal applicants submit a job bidding form and 2 copies of both your resume and letter of interest; external applicants submit both your resume and letter of interest via email to: employment@cambridgema.gov or to Personnel Department, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA  02139. Fax 617-349-4312. Resume and letter of interest requested by 4/27/21, Position will remain open until filled.

THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION.

CITY OF CAMBRIDGE RESIDENTS ESPECIALLY ARE ENCOURAGED TO APPLY.

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