NOTICE OF POSTING
POSTING DATE: August 30, 2021
RESUME AND COVER LETTER REQUESTED BY 9/15/21. POSTION WILL REMAIN OPEN UNTIL FILLED.
Cambridge residents are especially encouraged to apply.
||Community Outreach Manager – Education + Advocacy|
|Civil Service Position:
||Non Civil Service position
|Hours Per Week:
||37.5 hours per week, includes frequent evening and weekend meetings/events; Temporary position ending December 31, 2021|
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Community Outreach Manager is responsible for all community outreach activities and social media management for the Office of the Mayor, with a focus on managing the Mayor’s academic partnerships in her role as Chair of the Cambridge School Committee. Reporting to the Chief of Staff, this position will represent the Mayor’s Office and work with team members to develop and implement initiatives that increase the Mayor’s visibility with constituents and Cambridge Public School (CPS) families. Specific duties include but are not limited to the following:
- Generate, edit, and publish content (e.g., original text, photos, videos and news) across all relevant social media platforms including Facebook, Instagram, Twitter, TikTok, LinkedIn, YouTube, etc.
- Communicate with followers, respond to queries in a timely manner, and monitor constituent engagement
- Remain current on technologies/trends in social media, design tools, and applications; work with the Mayor and her team to create a plan for social media strategies Draft press releases, schedule virtual and in-person outreach events including virtual forums and panel discussions, family engagement events
- Establish/maintain effective community communication by tracking outreach to engage families
- Write, research, and manage work related to the Mayor’s responsibilities as chair of the Cambridge School Committee
- Gather information about available resources for constituents and colleagues to have readily available when assisting stakeholders
- Coordinate and prepare Mayor for the twice monthly meetings between Mayor, School Superintendent, and School Committee Vice-Chair
- Take detailed notes and prepare data that may be used to inform a variety of programs and initiatives
- Manage case work for potentially complex and confidential constituent concerns
- Maintain contact lists, organizing information dissemination, address language and other communication barriers to ensure families receive culturally competent services
- Attend all School Committee meetings, represent the Mayor at meetings, events and functions during and out of work hours when necessary
- Create a consistent line of communication between the Mayor’s Office, constituents, and CPS parents
- Work as a bridge between School Committee and City Council regarding coordination of any information or meetings
- Other responsibilities and duties as may be assigned by the Mayor/Mayor’s Chief of Staff
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- High school diploma required. Associates degree or higher in business, marketing, communications, digital media, education, journalism, public relations, or related field preferred
- 1-2 years of professional social media management experience
- Demonstrated education and/or community engagement experience; experience working in a diverse school setting preferred
- Ability to work efficiently and independently, comfortable taking the lead as needed
- Strong organizational skills, able to prioritize competing responsibilities and multitask
- Excellent copywriting, verbal, and written communication skills; strong attention to detail, particularly in preparation of written correspondence
- Highly adaptable and sensitive to working with diverse (race, ethnicity, age, generation, gender, gender identity, sexual orientation, religious/spiritual beliefs, disability and more) populations (experience with and sensitivity to the needs and concerns of minority populations required)
- Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities, along with a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g., people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)
- Ability to work collaboratively and seamlessly with a wide variety of City/School Department personnel
- Cambridge is a diverse City representing a variety of languages and cultures, familiarity and/or fluency in multiple languages is a plus
- Microsoft Office and Adobe Suites fluent
PHYSICAL DEMANDS/WORK ENVIRONMENT:
RATE: $59,000-$63,000 + excellent benefits
- Ability to access, input and retrieve information from a computer.
- Ability to answer telephones and multi-task.
- Ability to bend, squat, reach and stretch.
- Work is conducted primarily in an office environment but must have the ability to travel to meetings in other offices or facilities, as well as attend outdoor events in public spaces.
Internal applicants submit a job bidding form and 2 copies of both your resume and cover letter; external applicants submit both your resume and cover letter via email to: firstname.lastname@example.org or to the Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA 02139. Fax 617-349-4312. Resume and letter of interest requested by 09/15/2021. Position will remain open until filled.
THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY. THE CITY IS COMMITTED TO ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND INCLUSION.
CITY OF CAMBRIDGE RESIDENTS ESPECIALLY ARE ENCOURAGED TO APPLY.